Frequently Asked Questions
ABC Tours is committed to providing the safest, most comfortable, and most enjoyable experience during your tour! Please don’t hesitate to contact us with any additional questions you may have, and we are happy to answer them.
GENERAL TOUR INFORMATION
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Most morning tours depart between 8–9 AM, and afternoon tours around 1–2 PM. We are flexible with departure times for our cruise passengers.
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All Jeep, UTV, and private tours run 7 days a week in Aruba.
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Yes. Tours often sell out, especially during high season and cruise days.
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Tours runs in rain or shine. If weather becomes unsafe that we had to cancel, we reschedule or refund.
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Aruba is sunny year-round. Rain is brief and rarely affects tours.
JEEP TOURS
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Most Jeeps seat 8-10 guests. Private upgrades are available.
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No, our jeep are being driven by our expert guides.
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Elite Safari offers premium package of open bar, and local lunch. You can costumize the itinerary, and it will be just you and your family with our local tour guide
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Main difference of the two excursion is the length and the stops. The Island Ulitmate that is 8 hours and covers the Arikok National Park and the North side of the island. The Natural Pool & Indian Cave Jeep safari is 4 hours and focuses in the Arikok National Park.
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Yes, water is provided. Bring a reusable water bottle.
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Our Morning Excursion includes lunch.
UTV & ATV TOURS
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A guided off-road adventure through Aruba’s rugged desert and coastline.
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UTV = Utility Terrain Vehicle.
ATV = All-Terrain Vehicle.
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Yes, on designated routes during guided tours.
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UTV drivers must be 18+ with a valid license. Passenger rules vary by tour.
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Yes — select tours include safe cliff-jumping stops.
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Our morning UTV adventure fits cruise schedules and includes port pickup.
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Yes — private UTV tours are available for families, groups, and celebrations.
ARUBA ADVENTURE EXPERIENCE
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Guests with back, neck, heart issues, recent surgery, or pregnancy should avoid rugged tours.
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Light to moderate walking at some stops.
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Yes — all Jeep and UTV experiences are fully guided.
FAMILY, CRUISE & PRIVATE OPTIONS
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Yes — free hotel pickup and convenient cruise terminal pickup for direct bookings.
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Shared tours will include other guests. Private upgrades are available.
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Request it during booking or contact us directly.
TOUR LOGISTICS & WHAT TO BRING
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Water shoe, Closed-toe shoes, friendly reef sunscreen, comfortable clothes, swimwear, towels.
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Yes — at check-in and but limited during the tour.
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At the ABC Tours Aruba main office. Directions are emailed after booking.
POLICIES & REQUIREMENTS
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A refundable deposit is required for Jeep/UTV rentals.
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If your plans change, no worries!
- Cancel more than 72 hours before the scheduled tour: 100% refund
- Cancel between 48 and 72 hours before the scheduled tour: 50% refund
- Cancel less than 48 hours before the scheduled tour: No refund
- No-shows, missed departures, or late arrivals: No refund
- If a cruise ship is unable to dock in Aruba and the guest is unable to participate in the tour, the guest will have the option of a full refund or an ABC Tours gift card.
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Yes — most guests tip 10–20%.
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A mandatory $50 USD Collision Damage Waiver (CDW) is charged per UTV, not per person. It may be added during booking or paid at check-in. For guided UTV tours, the CDW covers up to $400 USD of collision-related vehicle damage. Damage above $400 remains the driver’s responsibility and must be settled on the tour date. The CDW does not cover medical expenses or damage caused by reckless or negligent driving.
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A $1,000 USD security deposit is required per rental and is held on the required credit card at check-in.
Aruba Travel Tip
Aruba is sunny and warm year-round, so bring sunscreen, water shoes, and a light coverup for off-road adventures. The island trade winds can feel cool, but the sun is strong — especially during UTV and Jeep tours. Staying hydrated and wearing sun protection will help you enjoy the island comfortably when planning your next Aruba adventure.
Can't find what you're looking for?
Got a wild side? We’re going to show you ours, while you’re behind the wheel of Aruba’s most requested UTV guided tour!
- 4-5 hours
- 1-5 passengers
- 8:30 a.m. & 2:00 p.m.